000			02832nam a22002897a 4500
001			CUHAS/BP/3001124/T/19
003			CUHAS/BP/3001124/T/19
005			20240305194010.0
008			231106b |||||||| |||| 00| 0 eng d
028			_bPhone: +255 28 298 3384
028			_b Fax: +255 28 298 3386
028			_b Email: vc@bugando.ac.tz
028			_b Website: www.bugando.ac.tz
035			_aCUHAS/BP/3001124/T/19
040			_bEnglish _cDDC
041			_aEnglish
041			_aKiswahili
100			_aMboje Yohana M _dCUHAS/BP/3001124/T/19
245			_aChallenges facing pharmaceutical personnel when using electronic management system in providing pharmacy services at public hospitals located in Nyamagana and Ilemela Districts, Mwanza
260			_aMwanza, Tanzania: _b Catholic University of Health and Allied Sciences [CUHAS – Bugando] : _c©2023
300			_a39 Pages
300			_aIncludes References and Appendicies
520			_aAbstract: Background: Electronic management system is a software that stores organize and manages documents in the form of electronic files in a health facility. Despite the benefits the electronic system has over the traditional way, the quality of services expected after implementation of the electronic system has not been achieved. The system has some defects that led to other challenges that should be addressed in order to improve hospital pharmacy services. The objective of this study is to determine the challenges associated with the use of electronic system in carrying out hospital pharmacy related activities. Methodology: A cross-sectional study, was conducted in public hospitals found in ilemela and nyamagana, whereby data from 86 pharmacy department staff in these hospitals was collected from 20th April to 27th May, 2023. Result: The common reported e-prescription errors were wrong duration of therapy 40(46.5%), wrong dosing direction 39(45.3%) and wrong dose strength 30(34.9%). In patient billing process 57(66.3%) have experienced system price fluctuation, Mismatch of information between hardcopy prescription and the system 28(32.6%). In inventory management the common challenge was system delay while discrepancy was reported by 29.1%, delayed notification for expired items 44.1%. Conclusion: The electronic pharmacy management system has shown promising results in reducing challenges and errors which were common with the manual way pharmacy management. However, there is a need for reviewing the system used in Mwanza public hospitals so that the reported challenges can be well addressed to improve both pharmacy performance and improve patient outcomes by providing good pharmaceutical services in these facilities.
600			_xPharmacy
700			_a Stanley Mwita
942			_2ddc _cCR
999			_c23050 _d23050