TY - BOOK AU - Lynne S. Garcia TI - Clinical Laboratory Management: ASM Books Reference Manual SN - 1555817270 AV - R860.C56 2014 U1 - 610.72’4—dc23 PY - 2013/// CY - Washington DC PB - American Society for Microbiology Press KW - N1 - Contents: Contributors The Changing Practice of Medicine GLOSSARY Controlling Management Functions Relevant International CostsandBenefits Assessing the Impact ofPOCT Services Quality Assurance Test Selection and Implementation Appropriate Test Utilization Specimen The Report Storage and Retention Assessment of Test Results on Patient Outcomes Procedures Human REFERENCES Andrea J Linscott Patti Medvescek and David L Sewell Diagnostic Laboratory Work Flow New Technology Testing Site Options The Impact of Regulatory Requirements APPENDIXES The Educated Consumer Employee Needs SECTION II Managerial Leadership Theories of Human Needs Maslows Hierarchy of Needs Motivating through Intelligent Leadership Effective Meetings Conflict Management Managing Change KEY POINTS Management Donts Hiring Process Interview Process Performance Appraisals and Competency Assessment SECTION Staffing and Scheduling Teams Team Process and Team Building Authorization Cards The Bargaining Unit Information Distribution and Solicitation Workplace Drug Testing and the Clinical Laboratory SECTION IV Hortinand Christopher D Doern Introduction Anne MarsdenandAmy Shahtout Introduction Effective Communication in Laboratory Management Financial KEY POINTS The Cardinal Rules for Optimizing Costs Budgeting and Financial Decision Making Financial Approaches to Billing Laboratory Services Vickie S Baselski Alice S Weissfeld andFranSorrell Introduction Determination of Profitability SECTION VIII A Case Study Finance and Decision Making in Outreach Beth H Deaton Introduction TrialsMetaAnalysis Translational Research SECTION X Introduction Test Utilization and Clinical Relevance Electronic Health Records and Their Implications Walter H Henricks Introduction Summary GLOSSARY Labor Relations LynneS Garcia Index ACKNOWLEDGMENTS REFERENCES N2 - This totally revised second edition is a comprehensive volume presenting authoritative information on the management challenges facing today’s clinical laboratories. • Provides thorough coverage of management topics such as managerial leadership, personnel, business planning, information management, regulatory management, reimbursement, generation of revenue, and more. • Includes valuable administrative resources, including checklists, worksheets, forms, and online resources. • Serves as an essential resource for all clinical laboratories, from the physician’s office to hospital clinical labs to the largest commercial reference laboratories, providing practical information in the fields of medicine and healthcare, clinical pathology, and clinical laboratory management, for practitioners, managers, and individuals training to enter these fields; Common terms and phrases: accessed February accreditation Administration automation billing blood Centers CLIA Clin clinical laboratory Clinical Practice Guidelines communication competitive compliance conflict consumer costs coverage decision diagnostic disease effective employees ensure environment ethical evaluation evidence­based February 29 federal goals guidelines healthcare providers healthcare reform HIPAA hospital human human relations movement identify implementation improve increased individual inpatient integrated inthe laboratory manager laboratory medicine laboratory services laboratory testing last accessed leader leadership lookback managed care managed­care Medicaid medical necessity Medicare meeting needs ofthe operations organization organizational OSHA outcomes outpatient patient payment payors performance person personalized medicine personnel physician POCT policies practice problem procedures professional protect reference regulations reimbursement requirements responsibility risk safety Six Sigma specific staff standards strategies Table Telepathology third­party transfusion transfusion medicine workplace ER -