Sully, Philippa. <br/><br/>
Essential communication skills for nursing and midwifery / 
Philippa Sully, Joan Dallas. 
 - 2nd ed. 
 - Edinburgh ;  New York :  Mosby/Elsevier,  2010. 
 - ix, 239 p. :  ill. ;  24 cm. 
 - Essential skills for nurses series .
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Reflecting on practice -- Ensuring respect and dignity -- Empathy and comfort skills -- Interview and assessment skills -- Assertiveness, advocacy, and negotiation skills -- Communicating where barriers exist -- Managing difficult situations -- Working in groups and teams -- Teaching skills. 
<br/><br/><label>ISBN: </label>9780723435273 (alk. paper) 0723435278 (alk. paper) 
<br/><br/><label>LCCN: </label>2009041923 
<br/><br/><label>Nat. Bib. No.: </label>GBB037062  bnb 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>101516780  DNLM 015505369  Uk 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in nursing.<br/>Nurse-Patient Relations.<br/>Communication.<br/>Midwifery--methods.<br/>Nursing Care--methods.
<br/><br/><label>LC Class. No.: </label>RT23  / .S85 2010 
<br/><br/><label>Dewey Class. No.: </label>610.7306/99 
<br/><br/><label>National Library of Medicine Call No.: </label>2010 I-796 WY 87  / S953e 2010