Davis, Bonnie K. <br/><br/>
Phlebotomy :  from student to professional / 
Bonnie K. Davis. 
 - 3rd ed. 
 - Clifton Park, N.Y. :  Delmar Cengage Learning,  c2011. 
 - xvi, 239 p. :  ill. ;  23 cm. 
<br/><br/> Previous edition entitled: Phlebotomy : a customer service approach : a textbook for developing phlebotomy and customer service skills. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Student success in phlebotomy -- The student's role in the classroom -- The student's role in the clinical environment -- Blood and urine collection -- The circulatory system -- Blood collection equipment -- Collection by routine venipuncture -- Collection by skin puncture -- Special blood collection procedures -- Special considerations -- Urine tests -- Common laboratory tests -- Professional success in phlebotomy -- Communication skills for the phlebotomist -- Conflict management skills -- Becoming a professional -- List of procedures. 
<br/><br/><label>ISBN: </label>9781435469570 (pbk) 1435469577 (pbk) 
<br/><br/><label>LCCN: </label>2010931649 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Phlebotomy.<br/>Phlebotomy.
<br/><br/><label>LC Class. No.: </label>RB45.15  / .D38 2011 
<br/><br/><label>Dewey Class. No.: </label>616.07/561 
<br/><br/><label>National Library of Medicine Call No.: </label>WB 381 D261 2011