Women Satisfaction with the Quality of Pre-Natal and Post-Natal Services Provided At Sekou Toure Regional Hospital in Mwanza, Tanzania (Record no. 23086)
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000 -LEADER | |
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fixed length control field | 03211nam a22003017a 4500 |
001 - CONTROL NUMBER | |
control field | CUHAS/MD/4002545/T/18 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | CUHAS/MD/4002545/T/18 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20240305194011.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 231107b |||||||| |||| 00| 0 eng d |
028 ## - PUBLISHER OR DISTRIBUTOR NUMBER | |
Source | Phone: +255 28 298 3384 |
Source | Fax: +255 28 298 3386 |
Source | Email: vc@bugando.ac.tz |
Source | Website: www.bugando.ac.tz |
035 ## - SYSTEM CONTROL NUMBER | |
System control number | CUHAS/MD/4002545/T/18 |
040 ## - CATALOGING SOURCE | |
Language of cataloging | English |
Transcribing agency | DDC |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | English |
Language code of text/sound track or separate title | Kiswahili |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Philemon Felix Kitiwi |
Dates associated with a name | CUHAS/MD/4002545/T/18 |
245 ## - TITLE STATEMENT | |
Title | Women Satisfaction with the Quality of Pre-Natal and Post-Natal Services Provided At Sekou Toure Regional Hospital in Mwanza, Tanzania |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Mwanza, Tanzania: |
Name of publisher, distributor, etc. | Catholic University of Health and Allied Sciences [CUHAS – Bugando] : |
Date of publication, distribution, etc. | ©2023 |
520 ## - SUMMARY, ETC. | |
Summary, etc. | Abstract;<br/><br/>Introduction: Client satisfaction is the level of fulfillment that clients experience having used a service. It, therefore, reflects the gap between the expected service and the experience of the service, from the client's point of view. This study aimed at assessing the level of womens’ satisfaction with their interaction with doctors, pharmacists, and laboratory technicians. <br/><br/>Methodology: This was a hospital based cross-sectional study involving women attending pre-natal and post-natal clinic at Sekou Toure regional hospital, Mwanza which was conducted between February and May 2023. Both qualitative data and quantitative data were gathered using a pre-structured questionnaire composed of closed ended questions. Data was analyzed using SPSS version 20.<br/><br/>Results: A total of 156 participants with a mean age of 24 ± 2 years were included in this study. Out of all, 63% (98/156) were satisfied with the quality of pre-natal services while, 37% (58/156) were not satisfied. Regarding post-natal services, 52% (81/156) of women were satisfied while 48% (75/156) were not satisfied with pot-natal services. Majority of women were satisfied with interaction with healthcare providers (52.6%, 86/156), treatment with respect, dignity and privacy, (30.8%, 48/156) physical environment and cleanness of the facility (61.5%, 96/156) and proper of registration at reception (65.2%, 102/156). There was relationship between satisfaction of pre-natal services provided with occupation (p = 0.002) and education level (p = 0.041) while post-natal services satisfaction was found to be related with occupation (p = 0.04). <br/><br/>Conclusion: This study concludes that majority of women were satisfied with the quality of pre-natal (63%) and post-natal services (52%) provided at Sekou Toure Regional Referral Hospital (STRRH). The satisfaction of the services provided was related to education level and occupation of women. We recommend the facility (STRRH) to maintain and strive more to scale up the provisional of client-centered antenatal care (ANC) and postnatal services and to encourage pregnant women to complete the antenatal care follow up services.<br/> <br/> |
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
General subdivision | Human Physiology |
General subdivision | Pathology |
General subdivision | Hematology |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | ddc |
Koha item type | UNDERGRADUATE DISSERTATIONS |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Date acquired | Total checkouts | Barcode | Date last seen | Price effective from | Koha item type |
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MWALIMU NYERERE LEARNING RESOURCES CENTRE-CUHAS BUGANDO | MWALIMU NYERERE LEARNING RESOURCES CENTRE-CUHAS BUGANDO | 11/07/2023 | CUHAS/MD/4002545/T/1 | 11/07/2023 | 11/07/2023 | UNDERGRADUATE DISSERTATIONS |